Dr. Phil Haeck’s Patient Philosophy

┬áDr. Phil Haeck – Philosophy Video


Meet Dr. Phil Haeck, a board-certified plastic surgeon for more than 25 years serving patients in Seattle and Issaquah. Dr. Haeck is known by his peers for his excellence as a plastic surgeon. His patients know him for his constant care and attention. Dr. Haeck is located in his new state-of-the-art facilities at The Polyclinic Plastic Surgery, on First Hill in Seattle.

Transcript
Hi, I’m Dr. Phil Haeck and I’ve been a plastic surgeon for over 25 years. My philosophy when I’m dealing with my patients is that I want to build a relationship of trust. If you think you’re having a problem and it’s two in the morning, I want you to feel like you can call me.

I get a lot of patients who are frustrated when they come to see me. They’re mostly frustrated by all the confusing information that’s out on the Internet. This is the truth. This is the way I approach it. Here’s the pros and cons and here’s what you heard that’s not correct. I’m going to give them the most information in the shortest period of time and it’s going to be the truth and it’s also going to be straightforward. Here’s what your options are, here’s the pros and cons and you get to make the decision.

I think if you asked my patients how they feel about me, they think I’m a friend. It’s that tremendous relationship that we’ve built before and after their operation and the fact that we share how happy they are afterwards. I’m open, I’m approachable and I like to talk. I like to have a good time.

People want to know why I’m passionate about what I do and it’s the smiles on my happy patient’s faces. You can call me day or night. You can ask me anything. You can come back as often as you want. I get a lot of hugs. I get lots of cards, I get sweets. It’s that fun that I have seeing my patients being transformed.